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Frequently
asked
questions

01

02

How much notice is needed when placing an order?

A 24 hr. notice is preferred for all board & box orders.

​

In need of a last minute board?
Please contact for availability.

What are delivery/pickup hours?

  • You will choose your pickup/delivery time via the order form

  • Holiday Hours: will vary

03

Don't see your preferred delivery or pickup time? 

I am currently a one woman operation and am working to service a growing demand for my product. If you don't see your preferred delivery or pickup time, please contact via cell or e-mail to identify an alternative! 

05

If I choose 'Delivery,' when will my order arrive?​

Delivery will be made within 30 minutes +/- of scheduled delivery time. I recommend selecting an earlier time slot as every box can be refrigerated prior to serving.

07

How are items for boards, boxes & tables selected?

The cheese & charcuterie selections on each board are made based on availability & season. Each product is unique as well as carefully selected & paired. Please advise if you have a special request & I'll do my best to accommodate.

09

Dietary Restrictions?

Please advise of any restrictions or preferences in the "Order Notes" and I'll propose an alternative for you.

 

Please Note: I DO NOT operate in a nut-free or gluten-free facility. 

04

Where do I pickup my order?​

I operate out of Nekter Juice Bar located at 3620 E. Highlands Ranch Pkwy., Highlands Ranch, CO 80126. 

06

How do I store my board/box prior to enjoying?​

You may store your board/box in the refrigerator prior to enjoying; however, they are best enjoyed at room temp so please set out 30-45 minutes prior.

08

Can I use a board of my own?

Yes, please advise in the "Order Notes," when placing your order. I will call and we will discuss sizing and expectations related to the sizing on my menu. I request customer delivers board 24 hours prior to fulfillment of order.

10

Are you licensed & insured?

Ornery Olive is fully licensed & insured. I operate out of a commercial kitchen that is inspected by the Douglas County Health Department. 

11

How do I order a Charcuterie Table & what's included?

  • Feeds 10+

  • Please indicate any allergies or aversions with info request.

  • Please complete the "Get a Quote" form and I'll respond to your request within 24 hours to discuss. 

  • Tables may be setup in flat-lay or elevated style utilizing decorative elements and can include but are not limited to the items below:

    • Variety of Charcuterie

    • Artisan Cheeses

    • Fresh seasonal fruits/dried fruits

    • Garden vegetables (crudités)

    • Honey &/or honeycomb, jams, dips & spreads

    • Roasted, candied & chocolate covered nuts & fruit

    • Marinated olives, artichokes & dolmas

    • Mini assorted desserts (French macaroons, Italian pastries, customized cookies &/or cakes

    • Fresh herbs, seasonal foliage & floral accents

12

Cancellation/Refund Policy:

Cancellations require at least 72 hours notice and are subject to a 25% cancellation fee. Cancellations made within 48 hours or less are subject to a 50% cancellation fee and cancellations made with less than 48 hours are not subject to a refund. No refunds once product (charcuterie board, charcuterie box, charcuterie table) has been delivered or picked-up/display complete.

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